easyfinancial Services

Very professional service. Within 15 mins my work was done. Super efficient staff, especially Brijesh. Keep up the good work.

Very good and friendly service. Especially i would recommend Sumit gaba he helped me a lot to understand about the loan and was there always to answer my call and update me about everthing. ? they approve everyone

Sumit was very good with the explanation and makes sure that the Work is done in time. I had a great experience and my work is done in a simple way and whole staff and environment is so good

By far the best customer experience, much supperior than the big five. their team made everything sound easy and it has been. Full disclosure, & customer care was outstanding

I like the friendly and fast services that easy financial provides me, customer service is excellent and everything explain in details, and your staff Sumit is great , I will definitely recommend my friends to come here if they need a loan. Thanks Sumit, keep up the good work.

EasyFinancial never reflected a return on my account after numerous calls and emails with proof. All the representatives I spoke to said they would contact me back, but of course they never did. Because of this poor service, I was forced to overpay the balance since the refunds were never reflected. Do not recommend.

Really bad experience with Easy Financial Inc. They completely mishandled my account. I had a loan with my the home branch, payments were made fine and had to do a refinance down the road. Was making payments fine and had to do a deferral last year, the rep who did the deferral made an error and ended up coming to my account. I had other commitments since I was not aware that I will be having to make a payment. Ultimately, I was charged NFS fees from both bank and Easy Financials. I spoke with the branch and they were unable to accept the mistake they made. As a result, I contacted the collections manager at the head office. He accepted the fact that there was an error and promised to reimburse the NFS charges that was incurred from the bank and waived charges from their side which took a fairly long time and eventually damaged my credit since I was told not to make payments and was told that my account was on hold until the issue is resolved. The manager was unresponsive to the emails I sent and responded once in a while for the requests made. I am not sure whether they did it intentionally or unintentionally to damage my credit. But I am getting the feeling that they did this purposely. Since I was disappointed, I spoke with one of their client resolution specialist about this and he made couple of promises to make sure that they would do their best to assist me here since he understood that I was dealing with an unresponsive manager. He then told me that he can buy back the debt from collections and made a 4 month payment arrangement. I received a call this morning from collections and was asked about the loan on subject. As a result, I contacted the resolution specialist from Easy Financial Inc to inquire about this. He completely had a different tone and an answer comparatively to our last conversations. Long story short, client resolutions at Easy Financials Inc doesn’t resolve issues rather they buy time and show that they are trying to help and eventually convey the news to the client that they can’t do anything about it and say that they have upheld the contract. Don’t fall this!! Avoid this organization at all cost, they have high interest, unresponsive representatives and most of all, they are in a mission to damage your credit because that’s the only way they can survive in business.

Exceptional service from these guys. Branch manager was a pleasure to deal with and greeted me by name upon arrival. I was late for my appointment and was still treated with first class service. I had originally dealt with the branch closest to home and the communication between the 2 branches was quick and efficient. Normally dealing with multiple branches at other companies is a disaster. Please promote the manager of this branch, he is a true asset and was one of the most customer focused manager I have ever encountered. Dealing with financial hardship is tough, and it can be even tougher to talk about it. This company made me feel comfortable and judgement free. If you are looking to rebuild your credit, I highly recommend giving these guys a call