Duke Sewer Service

4.9/5 β˜… based on 8 reviews

About Duke Sewer Service

This review comes from a very satisfied tenant of a rental-property (not the owner of the affected property):After experiencing a sewer blockage which was causing water to accumulate in the basement of the property, our Property Management co. dispatched Duke Sewer Service. Matt, from Duke, telephoned me very promptly after I initiated the dispatch, and arranged to have a service-person attend within 2-hours of the discovery and reporting of the problem. Unfortunately, the service-person scheduled at that time was experiencing injury, resulting in Matt rescheduling for first-thing the next morning. Shortly after ending the conversation with Matt - not more than 10 minutes passed - Matt telephoned anew to ask if it would be alright for him to dispatch an alternate service-person for the originally set appointment. Of course this was a very pleasant surprise, and as promised, the alternate service-person arrived on time (I think he was even a few minutes earlier than expected, actually), completed the necessary services quickly, cleanly, and as quietly as the work allowed for. Gage (the service-person) was exceptionally friendly, talented and experienced, and notably professional.I hope no one has emergencies which require Duke Sewer Service, but if you do have need of professional, effective and efficient plumbing services, especially sewer-related, Duke showed me what top-shelf quality service looks like, and set my standards to a new high, and I have every confidence that your expectations will be exceeded too.... I nearly neglected to indicate that this all occurred outside of normal-business-hours/after-hours! (the icing, as it were)

Contact Duke Sewer Service

Address :

319 McIntosh St N, Regina, SK S4R 5A1, Canada

Phone : πŸ“ž +88
Website : https://dukesewerregina.ca/
Categories :
City : R

319 McIntosh St N, Regina, SK S4R 5A1, Canada
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Shauna Bernard on Google

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We are so happy with the service Adam was fantastic. Daughters woke up to water in basement I called Duke Sewer service and they were quick to send someone out on a Saturday. I would totally recommend these guys. Adam explained everything he was doing and made sure everything was in good working condition before he left. I would call them again but hoping I will not need to,.
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Samantha Nicholson on Google

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I can't thank Gage with Duke Sewer Service enough! Yesterday, February 21st (Family Day) our sewer backed up into the house, causing major stress and panic to our family. From the time I placed the call to the time the job was complete, was only an hour. Gage was extremely professional and diligent and you can tell he takes great pride in his work! He kept us Informed all times throughout the process as there were lots of tree roots blocking our pipes, and he even went above and beyond by contacting the city to repair their portion of the sewer lines. We will definitely be using Duke Sewer Service for all of our needs in the future. Thanks again Gage! You alleviated an extremely stressful situation in no time!
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Cassidy DeRosier on Google

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Have had 2 great interactions with Duke’s in the past 2 weeks. First, had water coming up out of our main drain. It was after hours but someone was at our house quickly to resolve issue. Today, had the same issue (on a stat holiday). Gage was at our house and had the issue resolved VERY quickly and explained that there was more of a blockage further onto the city’s property and offered advice and answered any questions we had. Would definitely recommend!
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Rob Campbell on Google

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This review comes from a very satisfied tenant of a rental-property (not the owner of the affected property): After experiencing a sewer blockage which was causing water to accumulate in the basement of the property, our Property Management co. dispatched Duke Sewer Service. Matt, from Duke, telephoned me very promptly after I initiated the dispatch, and arranged to have a service-person attend within 2-hours of the discovery and reporting of the problem. Unfortunately, the service-person scheduled at that time was experiencing injury, resulting in Matt rescheduling for first-thing the next morning. Shortly after ending the conversation with Matt - not more than 10 minutes passed - Matt telephoned anew to ask if it would be alright for him to dispatch an alternate service-person for the originally set appointment. Of course this was a very pleasant surprise, and as promised, the alternate service-person arrived on time (I think he was even a few minutes earlier than expected, actually), completed the necessary services quickly, cleanly, and as quietly as the work allowed for. Gage (the service-person) was exceptionally friendly, talented and experienced, and notably professional. I hope no one has emergencies which require Duke Sewer Service, but if you do have need of professional, effective and efficient plumbing services, especially sewer-related, Duke showed me what top-shelf quality service looks like, and set my standards to a new high, and I have every confidence that your expectations will be exceeded too. ... I nearly neglected to indicate that this all occurred outside of normal-business-hours/after-hours! (the icing, as it were)
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Brittany Tomin on Google

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Very happy review ahead! I called Duke Sewer Service at approximately 1:00 pm, as we had some water coming up in our basement and our basement toilet wouldn't flush. They answered promptly and had an available appointment window for 2-:2:30pm the same day! Gage ended up coming early at 1:40 (awesome!), and quickly assessed the situation. We are new homeowners and didn't know a lot of important information about sewer and pipe maintenance, and Gage made sure to answer all of our questions so we knew exactly why he was doing the work he was doing. He cleaned our main stack and resolved our drain problems, and made sure to stick around to explain how we might maintain our sewer/pipe system going forward so that we can avoid costly future problems. Not only did he fix our issues promptly and efficiently, but his visit was also educational - much appreciated by us first time homeowners who are still figuring things out! I will recommend Duke - and Gage specifically - to anyone who might ask in the future!
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Elias Masoomy on Google

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We had a blockage in the main pipe and needed some urgent help. Gage came within 30 minutes and was able to quickly and professionally get the job done in an hour. He was thorough and friendly, and he explained to us exactly what was wrong. I would recommend Duke Sewer Service to anyone and I would like to specifically thank Gage for his great work.
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Jessica St-Laurent on Google

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Extremely great to deal with. We had to get a sewer inspection done last minute and they were able to help right away. Very professional and well mannered to speak with! Would definitely use them again for any of our needs that they will be able to help with!
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Scotty Keh? on Google

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We had Duke come out to inspect and ultimately end up replacing our sewer line. We had them also replace the water line, install a new sump pit/pump. They came the day they were scheduled and finished on time. The quote they provided was accurate. The guys that came to do all of the work were my kind of guys. They all worked hard, worked well together and took pride in what they do. You can tell a lot about a company by the employees. Duke must be a good employer because they have guys that seem happy and want to stay with them. Cheers guys! I appreciate the work you did for us!

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