Drain Doctors - Nanaimo

Name: Drain Doctors - Nanaimo
Address: 1694 Cedar Rd Unit D, Nanaimo, BC V9X 1L5, Canada, X, 9, Canada

4.5/5 ★ based on 8 reviews

Contact Drain Doctors

Address :	1694 Cedar Rd Unit D, Nanaimo, BC V9X 1L5, Canada
Phone :	📞 +8
Postal code :	9
Website :	http://www.draindoctors.ca/
Categories :	Excavating contractor , Septic system service , Sanitary inspection ,
City :	X

1694 Cedar Rd Unit D, Nanaimo, BC V9X 1L5, Canada

Best Septic system service in Canada

R	Ritva Saarikko on Google ★ ★ ★ ★ ★ Septic fields are not my area of expertise, having lived in cities all my life. After the inspection Drain Doctors provided me with lots of information, diagrams and helpful tips. As well, a thorough description of the septic field in question and some advice on beneficial changes that can be made. I would certainly contact Drain Doctors again for my septic field concerns.
C	Chris Wild on Google ★ ★ ★ ★ ★ Very satisfied with DD...they arrived when they were scheduled to do the septic inspection and answered all of my questions. Steve the technician was very patient with me as we have never been on septic system before. Thank you for taking the time to educate me on the proper maintenance of such systems. Job well done!
T	Tyler Grey on Google ★ ★ ★ ★ ★ Steer clear of this company. They used cold patch asphalt (a temporary fix) on our project, and then claimed that the product was just defective. Then he had one of his employees return and torch the cold patch (which voids the product warranty). Of course, that just made it worse. Now Darryl says they have "done all they can" to fix the problem and we are on our own. We had a paving company come to inspect his crumbly, defective work. They said Darryl's using cold patch as a permanent solution was either incompetent or deceptive. I'm thinking incompetent, since we have a nice, long email string in which Darryl acknowledges he screwed up. Either way, BBB complaint is on its way.
J	Joanne & Robert Forrest on Google ★ ★ ★ ★ ★ This company was hired to provide an impartial, unbiased inspection of our septic system for a house sale. They supposedly found a fault then provided an excessively priced quote to fix it. We find this very unprofessional and leads us to question their honesty and integrity.
R	Ron Dyck on Google ★ ★ ★ ★ ★ Prompt call back ( on a Sunday ) and very professional and prompt service to my septic pump. Steve was very friendly , very knowledgeable and worked hard in a tight space. I know who to call if I have issues in the future. Thanks Ron
D	Debba on Google ★ ★ ★ ★ ★ My husband and I are beyond grateful for the service we received. Darryl and Stephen were both friendly, professional, informative and each provided honest opinions and recommendations. Darryl's exceptional business ethics and his recommendation to try the less expensive repair first saved us approximately $20,000 (a quote we received from another company for work that wasn't even needed). Stephen answered all of our questions and was fantastic in explaining and showing us what he was doing and how we should maintain our septic system. He demonstrated such care for our property that it is difficult to even see the places where he had dug! The office staff were very friendly, helpful, efficient and a real pleasure to communicate with. Without hesitation we would recommend Drain Doctors to anyone and everyone!!!
A	AP on Google ★ ★ ★ ★ ★ Was purchasing a home and booked drain doctors to do the septic inspection asap but could only get them on the same day subjects needed to be removed. They assured me that it was no problem and I would have the report same day even after I stressed the importance of receiving it on time. I didn't receive the report on time and had to remove subjects without it. Called 3 times after to discuss the issue and was ignored. No call back and no effort to resolve the issue. $1500 for a septic inspection that's no good to me now. We entered into a contract, I paid $1500 for drain doctors to do an inspection and get the report to me. They did not fulfill their obligations and did not compensate me in anyway. They were also 2hrs late to the appointment and didn't even call us to let us know.
G	Gio Brassens on Google ★ ★ ★ ★ ★ Darryl at Drain Doctor's was amazing to work with, very efficient, great customer service with constant updates throughout the entire process. His staff regularly called to provide updates for timing of when the crew would arrive, when equipment was being delivered and when the work would be completed. He selected the best site for the septic and was clean and organized doing there very best to minimize the impact of the equipment on the yard. Darryl was also very quick to reply to text/calls as well if we ever had any questions. Knowledgeable and reliable and came in well within budget. I would highly recommend.