Design Maggart Inc
3.2/5
â
based on 8 reviews
Contact Design Maggart Inc
Address : | 2300 Blvd. Sir-Wilfrid-Laurier, St-Bruno-de-Montarville, Quebec J3V 4P6, Canada |
Phone : | đ + |
Website : | http://www.maggart.ca/ |
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City : | V |
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Sébastien Dalpé on Google
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Bruno Robidoux on Google
â â â â â Service professionnel, gens trĂšs accommodants. Le mobilier est de qualitĂ© et l'installation est parfaite. TrĂšs satisfait.
Professional service, very accommodating people. The furniture is of high quality and the installation is perfect. Very satisfied.
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James Lapointe on Google
â â â â â Conduise comme des dĂ©biles profond sur nos routes, coupe sur une double ligne pleine a la derniĂšre seconde sans clignotant avec un e350 et la remorque. Partez plus tĂŽt le matin comme tout le monde.
Drive like crazy on our roads, cut on a full double line at the last second without flashing with an e350 and the trailer. Leave early in the morning like everyone else.
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Denis Gaumond on Google
â â â â â Nous avons refait notre cuisine il y a quelques annĂ©es. Ce fut pour nous un tres bon choix, personnel competent, tres bonne qualite de travail et aucun probleme a lâexecution. Depuis nous avons souvent rĂ©fĂ©rĂ© cette compagnie a plusieurs reprise.
We redid our kitchen a few years ago. It was a very good choice for us, competent staff, very good quality of work and no problem with the execution. Since then we have often referred this company on several occasions.
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Jérémie Dupuis-Roy on Google
â â â â â Un exemple de service Ă la clientĂšle. Je suis venu les voir deux fois avec de tout petits projets (panneau pour rĂ©parer une armoire et petite armoire de cuisine) et les deux fois le service Ă©tait attentionnĂ© comme si jâĂ©tais lĂ pour une cuisine Ă 30k$. Jâirai les voir en premier quand ce sera le temps de faire ma cuisine.
An example of customer service. I came to see them twice with very small projects (panel to repair a cabinet and small kitchen cabinet) and both times the service was attentive as if I was there for a $ 30k kitchen. I'll go see them first when it's time to cook.
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Benoit Audet on Google
â â â â â Nous avons refait notre cuisine entiĂšrement avec Maggart et avons Ă©tĂ© trĂšs satisfaits. Il y a eu des problĂšmes mais ils ont toujours Ă©tĂ© rapides pour les solutionner et excellent service Ă la clientĂšle !
We redid our kitchen entirely with Maggart and were very satisfied. There were issues but they were always quick to resolve them and great customer service!
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france langlois on Google
â â â â â Printemps Ă©tĂ© 2021 armoires
de salle de bain arrivées avec plusieurs semaines de retard avec les mauvaises dimensions et repris à mon déavantage avec des tiroirs disproportionnés et non fonctionnels. La satisfaction du client n'est vraiment pas leur priorité. Respect des engagements envers le client un gros 0. Je déconseille fortement ce commerce.
Spring summer 2021 wardrobes
of bathroom arrived several weeks late with the wrong dimensions and taken back to my disadvantage with disproportionate and non-functional drawers. Customer satisfaction is really not their priority. Respect for commitments to the customer a big 0. I strongly advise against this business.
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Zorica Anastasova on Google
â â â â â Very bad experience with this company. The installation of my kitchen went well. But god forbid you have problems with any part of the kitchen(and you will) - no customer service whatsoever. No follow ups. You have to run after them and beg them to service you. I have had two issues so far. One was within my one year warranty and the manager Denis Lafreniere never called me to set up a service appointment. It was the initial designer they took care of my issue. For my second issue Denis called me, gave me an appointment, told me I might have to pay for the repair as I am out of my 1 year warranty. I wasnât very happy about it, but decided to get an appointment anyway. On the day of my appointment no one showed up (and i took a day off for that!). I called that very same manager, who told me that he never called me to confirm my appointment. âYou are right I should have called you on Friday, but I didnâtâ those were his exact words. Naturally I was furious and expecting some type of apology or something like â do not worry I will send someone shortlyâ. But this person does not really care. He is really not customer oriented. I requested to speak to the owner and explained the situation. The owner seemed very friendly on the phone and said he would assist in fixing the issue and he apologized for the unacceptable service I had gotten from his manager. He told me I would get a call the very same day OR the next day. This never happened either! 3 days later I decided to call again, my calls are never returned. Even the receptionist wonât answer my call but letâs it go to voicemail. When I tried calling from my work phone she answered without delay!
I explained to them that I will file a complaint with consumer protection as this is unacceptable, to not be able to get service from the company that installed my kitchen not even 2 years ago!
I continued my conversation with Dennis over text message as this seemed the only way to get in touch with this company.
Because I threatened to file a complaint, I was told by the manager that I should no longer contact them for service due to my âbad attitude â
âWe no longer have an obligation to service you as per the contract, as you are out of your 1 year warranty, please find yourself another company to assit you in fixing your problemâ
Those were his exact words and I have it in writing. Very unreliable and incompetent staff. I will most definitely not be returning as a customer nor recommend anyone to this dishonest company.
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