De Luca Fine Wines - Winnipeg
4.6/5
★
based on 8 reviews
About De Luca Fine Wines
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Continue to siteContact De Luca Fine Wines
| Address : | 942 Portage Ave, Winnipeg, MB R3G 0R1, Canada |
| Phone : | 📞 +789 |
| Postal code : | 3 |
| Website : | http://www.delucafinewines.com/ |
| Categories : | |
| City : | G |
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Tamara Lee on Google
★ ★ ★ ★ ★ Clean. Lots of either nice, fun or practical gifts available. Wine choices are stellar!
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Kendra Sabourin-Toro on Google
★ ★ ★ ★ ★ I am very disappointed with the service De Luca. I called regarding a question with my order. The woman I spoke with was rude and was not listening to my question. I dismissed the call as maybe she had a bad day. I had ordered a wine and flower combo delivery gift. To only find out they delivered it to my house rather than the shipping address I had entered. I am a very busy person therefore I was looking for a place that could deliver for me.
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Philip on Google
★ ★ ★ ★ ★ The recommend wines were fantastic! Great price and wine's are delicious, make sure to ask for reccomend wines!
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Kaitlynn Alarie on Google
★ ★ ★ ★ ★ Ordered 2 wines for delivery through skip. Chose the order option as the store is small and feels hard to socially distance in side. The store packaged two completely wrong wines. Big disparity with the wines (white vs red and price point). I called the store and am unable to get a refund or go to the store in person to exchange the items now. Skip does not provide customer service for wine or alcohol delivery orders and has refused to correct the order. Seems like a serious customer service gap going on. Big waste of my time, money, and experience. I Won't be visiting this store or ordering from them again based on this lack of care with packaging their orders and no way to correct the issue. Save yourself the hassle. EDIT - STORE ONLY OFFERED TO ALLOW IN PERSON EXCHANGE AFTER I MADE THIS REVIEW, NEVERMIND THAT I HAD ALREADY CALLED THE STORE TWICE AND WAS TOLD NO AND PASSED OFF TO SKIP. MAYBE DON'T USE SKIP FOR DELIVERY IF YOU KNOW YOUR CUSTOMERS ARE LEFT IN THE LURCH WHEN YOU MAKE MISTAKES.
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Tracey Jason on Google
★ ★ ★ ★ ★ The owner is quite abrasive and all employees are generally unhelpful and not very knowledgeable about wine. The selection is average. Suggest Jones & Co or De Nardi for more expertise and a friendlier environment.
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Cassidy on Google
★ ★ ★ ★ ★ Very neat store with a ton of items in stock that are not normally in your local grocery store.
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Arsenio Bernardo on Google
★ ★ ★ ★ ★ TERRIBLE service, ordered a gift basket and was given items in a plastic bag. Not assembled as a gift basket! Ordered on Skip the Dishes and was only delivered 1 out of 3 items. Send my assistant there to pick up the remaining items. Not impressed! Will never purchase from De Luca's Fine Wines again!
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Craig Young on Google
★ ★ ★ ★ ★ Order a bottle wine with a no show gave them address 3 times and they have my phone. Tolk my pre paid money with no refund do not buy here ver very poor service a company that preys on the older people should not be in business buyers beware! This company is been reported to The Canadian Anti-Fraud Centre collects information on fraud and identity theft. We provide information on past and current scams affecting Canadians. If you think you're a victim of fraud
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