DC Power Corp. - Calgary
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DC Power Corp. is a National distributor of Solar Electric Products and Batteries. Serving Canada since 1989, we proudly represent many great products.
About DC Power Corp.
Jay has been with DC POWER CORP since 2011, and with a strong background in sales and marketing, has been “learning on the fly” about the huge realm of possibilities on Solar Power Systems. In order to deepen his understanding of Solar Power Systems and products, he completed a successful audit of the SAIT Solar Design and Installation Course in 2013. Jay works very closely with existing customers and is the integral link between all points of contact involved in the sale, the stock of all products, and the efficient and expedient delivery of the orders to ensure that the customer service experience when dealing with DC POWER CORP is the best it can possibly be.
Contact DC Power Corp.
| Address : | 261024 Dwight McLellan Trail #24, Calgary, AB T4A 0T5, Canada |
| Phone : | 📞 +78 |
| Postal code : | 4 |
| Website : | http://www.dcpowercorp.com/ |
| Categories : | |
| City : | A |
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Julia McCarthy on Google
★ ★ ★ ★ ★ Would rate less if I could. Called and got a very annoyed response from someone who treated me like an idiot. Went into the shop to talk in person thinking that might help and was again treated like an idiot and told "I don't have time for this" horrible service. Rude employee. Wouldn't suggest to anyone unless they want to he treated poorly.
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Jeannette Hall on Google
★ ★ ★ ★ ★ Can you say Customer Service! By far the best decision was going to Jay at DC power. He took his time to research my set-up and was thorugh in his recommendations, he didnt just say it he researched first! I bought a system and instaleld it. A year later the batteries wouldnt charge. I thought it would be a total nightmare but Jay was awesome. They sent out a technician, took the bateries and ran an analysis and then totally replaced them. The next year something similar happened but Im sure its cause our windmill isnt working. Either way they ran an analysis, bayteries were fine and were super awesome and helped me get more panels to replace the windmill.
Total exceptional service and standing commitment to their products. They have a customer for life!
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KRave Automotive on Google
★ ★ ★ ★ ★ We love the wholesale customer service we receive from these awesome guys! Chris is so passionate about batteries and expanding his knowledge to help us out!
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Jay Kerslake on Google
★ ★ ★ ★ ★ Hi Julia,
I would have been the person you spoke with, and I really apologize for the bad experience. I definitely did not intend to make you feel that way. I definitely was far too busy at that time to take care of you properly. I tried to impart to you that we try to refer system design questions to our installers, and gave you a card for one of our installers, but in the end, it is obvious that I failed in delivering a reasonable level of care and made you feel like you were not important. All I can do is apologize, and hope that you can understand why it might have happened that way. We just aren't set up as a full-service retail shop. We prefer that people work with our retail partners and installers, but sometimes that message comes across the wrong way, as it did here, and I am truly sorry you had a bad experience.
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J Robinson on Google
★ ★ ★ ★ ★ For some reason i can't get a call back or reply on a replacement battery. Have stopped by & given 2 different days for del. Seems like I'm not the only one that isn't a big fan & next time you want to beak about me running you down you should read it again. I do wish i got your name today cause it would be in here. If you didn't want the business maybe you shouldn't have taken the CASH . The first time we did business you were just starting out It was all good then. All you need to do is what you say or return a call stand behind your word & product.
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Alexander Bate on Google
★ ★ ★ ★ ★ What amazing customer service! Chris took time out of his day to help me out with some solar troubles I was having. Couldn't recommend these guys enough!!! Thanks again.
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garry on Google
★ ★ ★ ★ ★ Thanks for all the help.
Chris patiently guided me thru the trouble shooting of my solar problems. Sadly I discovered that a small problem had created a larger problem.
Chris and D.C.CORP then stood 100% behind their products.
Couldn't be happier with the excellent customer service. Would highly recommend D.C to anyone needing their services.
Thanks again.
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Tony Gize on Google
★ ★ ★ ★ ★ 5 star and nothing less! Great customer service and knowledgeable staff. I have been a retailer of DC Power since day 1 and Chris was my rep when he worked at another battery supplier. I followed him because of his personality, honesty and knowledge.
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