CRS Automotive

Me and my fiance brought our car in for an oil change. My car takes regular oil, we have brought it to the literal dealership i got it from and they told me my car takes regular oil. This place told me i NEEDED synthetic and tried to charge us 108$ LOL what a joke?!!!! They said “you can put regular but itll ruin ur car”. You guys know nothing clearly and from what I see you are WAY over charging. Same time we were there another gentleman left for the same reason. Way too expensive and not professional at all. Went to my dealership for my oil change in the end got REGULAR for 60$.

Very good place to get your vehicle fixed, very consistent and reliable. They have treated me and my vehicle very well. Would recommend to anyone!!

We have been using CRS for over 3 years and at least 4 or more vehicles. Jeremy and his team are always available when we need them whether its a scheduled appointment or an unforeseen circumstance resulting in a last minute visit. They are straight-forward, thorough and there is never sticker shock as they explain the process and pricing. I also appreciate that as a woman his team has never talked down to me or assumed my knowledge when it comes to my vehicle.

Took my car in due to the computer was telling low tire add air. Found out the tire had a screw in it they repaired the tire for the third time and told me they would not be able to repair that tire anymore. They did not charge me for the repair. Then we talked about buying new tires so I didn't have a problem with that. Bought four new tires had them installed thinking no more messages from the computer. (Wrong). Low tire pressure, service tire monitoring system my computer is telling me. I took it back two times and they reset the censors and told me I may have to go to the dealer to have the computer checked. Off to the dealer and they found the rear left censor was no good. Replaced it at $170.00 cost. Very disappointed that they couldn't scan the problem after two returns. Very happy with the tires and 90 per cent of the service. I will go back to service my vehicles.

Very experienced mechanics and their hours are great, especially on Saturdays. Majid and Jeremy at the front counter have been great to deal with. I have had numerous vehicles serviced here and would recommend.

Complete waste of time and money! Took my F150 in for an alignment at 1100 as scheduled only to arrive and find out that there were two vehicles ahead of me also having alignments done. Defeats the purpose of the scheduled appointment. I left my truck there. After fours of waiting I call to see whats going on with my truck and it still hasn't been done, had to wait an additional 45 minutes for the work to be done. I show up to pay my bill and pick up my truck only to hear a rattle from the steering column on the way home. I call them to explain and they say to bring the truck in when I can so I head right back to the shop. A technician takes the truck for a drive and attributes the steering column rattle to the papers in my glove box and change in my center console. Not likely but it got me out of their shop. The noise wasn't there before I went in to have the alignment and I made that clear. They insulted my intelligence and I'm a car guy. Needless to say I work nights and wasted an entire day with these guys. Now I have to pay a second time to have the alignment corrected by a better shop. Not impressed. I do not recommend even taking a broken wheelbarrow to these guys!! And they're good with words! First inspection/visit they refused to do the work. They neglect to mention that they wanted new tires to guarantee their work. There were two cars ahead of my scheduled appointment... you mean there wasn't enough time to switch two tires and that's what led to them being five hours behind schedule? The final "inspection" after the noise was discovered wasn't an actual inspection, I complained and they attempted to verify and pointed the finger at papers in my glove box and change in y my center console yet the noise is distinct and coming from the steering column, not the center console or the glove box for that matter. I'm well aware that there shouldn't be any noise after an alignment...that's why I complained and asked them to fix it. After I paid and complained they want a recognition for inspecting their terrible workmanship and accomplishing nothing but taking my money! All in all I have an alignment booked at a competitors garage as after driving 100kms yesterday I noticed my steering wheel is off center and the truck pulls to the right so the alignment was poorly done anyways. Just save yourself the aggravation and steer clear of this place.

I was hesitant in giving them my business, as their prices are quite high but heard that their knowledge is second to none. Found this to be completely untrue! I choose another mechanic to change my oil, and they recommended that I change my differential fluid. At the time I wasn't able to afford this service. A couple weeks later I needed suspension and many other front end issues dealt with. After spending almost 3000 dollars, I had asked them to check my diff, and they claimed it was perfect. My differential now needs to be replaced. Hopefully their 40k warranty covers this or we're going to have some legal problems. Their complacency and ignorance has now cost me my vehicle and livelihood. They sure do talk a big game, but they dropped the ball on this one. I would suggest looking for a more reasonably priced shop to deal with. Thanks for nothing but problems. See you soon

I have a 2011 Hyundai Genesis Coupe and have always kept up with maintenance and rely on my service provider to tell me what needs to be done to keep it safe and running well. I was super concerned and disappointed when I had some unusual car trouble while up north but thankfully made it back to Hamilton. In a panic I needed to find a place close by and was so thankful to see so many great reviews for CRS from people who also love their cars that I had to call right away. Plus having driven by many times I noticed they always have customers. They still took my car right away. Turns out it was a simple fix and had my previous service provider been more attentive and reliable this issue could have been avoided. My car sounded amazing after and I couldn't resist taking it for a drive on the hwy! It was obvious to me that Majid and the team there are very skilled, precise, and caring and I have continued to rely on them to take good care of my car. I really appreciate the quality of customer service I have consistently been provided and felt very comfortable throughout all my experiences. I value great communication; the time taken to explain what my vehicle needs and why, and reviewing the work order and total cost before starting the job. Pricing is much better than servicing at the dealership. Highly Recommend!