Cozy Living Inc

Wow! Fell in love ? as soon as I walked in, their furniture is stunning. The staff were amazing and friendly and would totally recommend going to Cozy Living for your next room makeover. It took longer then usual but given the current circumstances of COVID they kept me up to date with the status of my couch and the delivery date. It arrived today and we are so happy with it and we will definitely be back for more furniture! Thanks Cozy Living Inc you have another happy customer ??

Went in to look at light fixtures. We were trying to find the price of one of them as it wasn't listed anywhere. After about 5 minutes of trying to look at the label and checking the website a salesman comes over. He had a negative attitude from the outset. Made us feel very unwelcome. Looked at the label and said the price with a rude attitude. We thought maybe we just missed an obvious label so he was annoyed to have to help us. But when we asked he said he just knew it. So not sure why he was so annoyed. We probably would have gone back to buy the light if he wasn't so rude.

Perfect place to buy quality and great looking furniture! Bought sofa, accent chairs and the painting. No other furniture stores will offer excellent customer service that we received (his name is Al) and great contemporary looking furniture. Never stepping my foot in Leon's or Brick!

Quality of the furniture is amazing and the customer service I received was fantastic. I was at a loss on how to set up my rooms and pick out my furniture but Nadeem and Kim provided recommendations based on room dimensions, paint color and my budget. They presented different furniture and fabric options that would work with my decor. I have now purchased a number of items from them and the experience is consistent. I would highly recommend Cozy Living to everyone who is looking for high quality furniture and top of the line service!

The worst retail experience I have ever had in my life. I went into the store with a sofa in mind and needed to look into the fabric combinations. I went into the fabrics section, and was asked by the gentleman, Can I help you? I let the person know that I was just looking into fabrics. Still looking into the fabrics, 5 minutes later I heard someone shout from across the store. Didn't know what he was saying because he was yelling across the store, but the same gentleman approached me and yelled put the fabrics onto the chair. So I asked him, should I put the ones I touch onto the chair or the one's I lift to look at. He said put anything I lift onto the chair. Thinking that he was going to sanitize them after. Obviously as per picture you are going to need to move the other fabrics aside to see the other fabrics since there are hundreds of them. During this 15-20 minute tenure this man was hovering over the area the entire time. I thought he was just a bored salesperson because I was the one of the few customers in the store. I minded my own business the entire time trying to match the sofa and pillow fabrics. Another 5 minutes pass and he comes back to ask me the same question arrogantly, can i help you, which could of been the third time he asked me. I repeated the same thing, no I am still looking at the fabrics, the same thing I told you before, not sure how difficult that is to understand. He then proceeded to ask me to leave the store and this is private property. Accusing me of infecting the fabrics. Stating he didn't want me to touch the fabrics even though in the beginning he wanted me to put the one's I looked at aside. Funny thing is he took his mask off briefly twice while talking to me. I had to tell him to put it back on. He mentioned briefly his name is Al and is the store owner. Not sure what type of discrimination/harassments this is, possibly racism as I am Chinese Canadian. I have videos as well that I plan to leak as this hatred should not be tolerated in our society. I would like to see Al (the owner) try to deny this since I have a video.

Thank you Cozy Living!! Kim and Nadeem helped us map out our entire house with the exact measurements to choose the perfect pieces that look amazing in our home. We thank you both immensely for the time and effort it took to put this all together for us. Definitely recommend this family run store for all of your home furniture needs!

I went to this location with the purpose of finding a clock. I found a small variety that I liked and was able to take pictures of them to consider when I went home. Unfortunately I did not end up purchasing from this location, but that was due to personal preference, not due to the quality of product. Cozy living in was one of the more expensive stores that I visited in my search. However this cost is reflected in their product. Though there was a good number of staff around, when walking through the store I was not approached by a single salesperson. As I was searching for something specific I was able to walk through the entire store in about 15 minutes.

What a great shopping experience! A large inventory of good quality and unique furniture pieces and accessories to match with so many colours and fabrics to chose from! Made multiple purchases on several occasions and each time the team was friendly, helpful, knowledgeable with a great sense of interior design and style. They helped us visualize, furnish and decorate our living room, dining room and bedroom. We are so happy with all of our purchases. We get so many compliments every time someone comes over for a visit. Highly recommend!!!