Co-operators
3.6/5
★
based on 8 reviews
Contact Co-operators
| Address : | 5704 48 Ave, Camrose, AB T4V 0K1, Canada |
| Phone : | 📞 +87 |
| Website : | https://www.cooperators.ca/local/camrose-insurance |
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| City : | V |
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Mike Thomas on Google
★ ★ ★ ★ ★ I have been with them for years and years, and overall the cooperators has the best claims service handling i've ever dealt with....
But the costs are insane. repeated increases... eventually i went to a broker and saved almost 50% on my home insurance and a little bit on auto as well.
They also charged me for comprehensive coverage on my automobile for months after i asked to have it removed due to cost increases which is a problem specific to the dealer.
I would suggest using the cooperators for insurance if they are within 10% of your other quoted costs but this was just insane.
When i called in to cancel, there was no handling or communication to learn why... just an emailed form... no opportunity to improve or find out whether it was a negative interaction leading to the cancellation of multiple policies....
OK service from cooperators, bad service from this one particular business.
Suggest strongly talking to an independent broker and looking at all options to get real equivalent coverage quotes and seeing what prices are like.. the service just isnt worth the increases anymore.
Their documents come scanned, have no digital elements, horrific quality, and no modern acceptance of things like digitally encrypted signatures or even PDF versions of forms.
Most of their paperwork is scanned from ancient photocopies and arrives at strange angles, faded and unacceptable.
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Shar Furgason on Google
★ ★ ★ ★ ★ Different employees tell you diffetent information, they over charge, they do not make up for mistakes they have made on your account. And end up with no insurance for my vehicle becuase they hire students who don't know what there talking about who advise you to do one thing then end up having to pay the whole year or cancel! This is the worst company I have ever delt with I would suggest staying away from this company.
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Jennifer Davis on Google
★ ★ ★ ★ ★ I am a very transactional shopper, which means my highest concerns are
price and product. Although I have found the staff to take longer than than I would prefer (mostly with introductions and conversational niceties), I have not been able to find a lower price for my home or car than theres.
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Lisa Anello on Google
★ ★ ★ ★ ★ Great agents, I call them a lot for different things in both personal and professional life. They are friendly, and professional, but they also are personable.
Best agency in Camrose in my opinion.
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Jim Bjornson on Google
★ ★ ★ ★ ★ Great location, decent service, & prices were better than I could find elsewhere.
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Al and Jen Lechelt on Google
★ ★ ★ ★ ★ I called them for a quote. Just a quote. I was asked if i had insurance with them and i reied no i was shopping for insurance. After hearing no i dont have insurance with them the lady said oh well we can get you a quote but it will be about two weeks before we can get it to you. I asked your telling me i have to wait wo weeks just to get a quote and she replied yes. NEVER in all my years of driving have i heard something as rediculous as that. You cant take a coiple minutes to give me a quote you want to take my number and have someone call me in 2 weeks... REDICULOUS...
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Waycee Hellekson on Google
★ ★ ★ ★ ★ Cooperators is bar none the best insurance rates and claims. That being said this branch is insane. I called in to cancel my truck from the insurance and add my car. Over a month later I see they are still charging me for both vehicles.
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Jan Bridal on Google
★ ★ ★ ★ ★ My husband and I have been a customer of The Cooperators for over 30 years. We’ve had every type of insurance through them. We’ve never been disappointed. When we lived in Calgary our home was broken into and they were absolutely fantastic with us. Then we moved to the Camrose area and for years I’ve been dealing with Kailey. She is a dream! She is so professional and detailed. She is kind and caring and you feel you are in very capable hands. She has the very best customer service a person could ever wish for. Absolutely the best!!!
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