Chartwell Carlton Retirement Residence

4.1/5 based on 8 reviews

Contact Chartwell Carlton Retirement Residence

Address :

4110 Norfolk St, Burnaby, BC V5G 0C1, Canada

Phone : 📞 +77888
Website : http://chartwellcarlton.com/
Categories :
City : G

4110 Norfolk St, Burnaby, BC V5G 0C1, Canada
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Shannon Bashir on Google

My in-laws moved into Chartwell Carlton after loosing their home to a fire. The staff welcomed them and treated them as family, this was their new home. Unfortunately they started to require more care, so we moved them next door - they still miss their Chartwell family. Chartwell is a great place, your loved ones enjoy life as they should during their aging years.
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Aleem Walji on Google

I could not be happier with the quality of the building, care of the staff and warmth that I feel every time I visit. My Mom is happy, healthier than ever and enjoying all the food and goodies that Chartwell provides each and everyday. Thank you Nicholas and Kate to you both and to your wonderful teams that make this the best place for my Mom that I could imagine.
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Kal B on Google

Our pharmacy team visits Chartwell-Carlton on a daily basis delivering medication and we are truly impressed with the staff and facilities. Every employee we come across welcomes you with a smile even if meeting them for the first time in passing. They have truly built a wonderfully warm community that offers so many countless great activities for their clients while offering a high level of concierge-type service only rivalled by the best 5 star hotels. I would highly recommend reaching out to Erin or her team to schedule a tour or to obtain more information; you will not find a better retirement community for yourself or your loved ones!
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liz polakoff on Google

I accompanied my sister and brother-in-law for a tour of Chartwell's Burnaby location. Darren could simply not have made us feel more welcome, right down to a personalized poster at the reception desk. Darren's warm, genuine demeanor made us feel comfortable and he gave us all the time we could have wanted. We went away with all of our questions answered and concerns addressed. Elizabeth
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Gina Adair on Google

A dear friend of mine has been a resident of Chartwell Carlton for close to two years. During multiple visits, including throughout these highly stressful days of ever-changing Covid restrictions, I have observed only the most professional caring staff, who's dedication, attention to the smallest of details, friendly courteous interactions, and efforts to keep the residents & their visitors safe, healthy, & welcome....have gone above and beyond my expectations too many times to list here. I include everyone, from the cleaning & maintenance staff, the dining room wait staff & Chef, the courtesy driver, the front office attendants, the entertainment and activity coordinators, through to the sales staff & all executive managers in my appreciative accolades. I would not hesitate to recommend this Independant Living Residence for anyone considering a similar move into retirement living, for all the reasons mentioned above, but also for it's central location, it's spacious and well appointed welcoming environment, it's impeccable cleanliness, and the numerous fun events that are such an integral part of providing transitioning seniors their accomodation through a positive interactive lifestyle.
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Lena Gohil on Google

Chartwell Carlton is the best home for my aging relatives. Darren Franco was knowledgeable, helpful, kind and caring. He patiently answered all the questions we had for him and made the experience looking for a new home very pleasant. The apartments are very nice and I'm sure, Chartwell Carlton will be a new home for my relatives.
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lina perrotta on Google

I had the pleasure of visiting Chartwell Carlton with my mother recently. We were impressed at the cleanliness of the place. Everyone was so friendly especially our sales manager Darren Franco. He was very knowledgeable and even had lunch waiting for us. My mother and I were made to feel at home. Thank you Darren Franco and staff at Chartwell Carlton it was a visit we will never forget.
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Colette Leisen on Google

I can’t say enough about Chartwell. My 86 year old mom moved in right as the facility opened and about a year before Covid struck. The building is beautiful, bright and had several outdoor spaces as well as balconies. But what makes Chartwell so special is the staff. They are warm, friendly and even when mom’s memory started to plummet during Covid, were checking in on her and assuring she had some socialization. Nickolas has been fastidious in keeping the residents safe and the managers are quick to communicate with us. Mom loves the staff; every single person is friendly and kind and many have been there long term.

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