Central Island Veterinary Emergency Hospital

4/5 β˜… based on 8 reviews

Contact Central Island Veterinary Emergency Hospital

Address :

6550 Metral Dr, Nanaimo, BC V9T 2L8, Canada

Phone : πŸ“ž +99
Website : https://www.civeh.com/
Opening hours :
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Monday Open 24 hours
Categories :
City : T

6550 Metral Dr, Nanaimo, BC V9T 2L8, Canada
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Cathy Stacey on Google

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Our dog had surgery at the hospital. The information given to us before and after surgery was excellent. All the staff were caring and compassionate in their treatment of us and our dog. Thank you
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Jade McNab on Google

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Thank you everyone for your amazing care and compassion. I’ve had to bring both of my dogs into this clinic and both times I had amazing experiences. I received constant updates from the doctors which was very reassuring, and everyone was so friendly and willing to help during a very stressful time. Thank you Dr. Bell and Dr. Christie for all of your help, and all the staff that took amazing care of my babies!! I feel very lucky that we have a clinic that is open 24/7 around to help us whenever we may need:)
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Claire Hughes on Google

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My dog got into something she shouldn’t have on our walk. I was up all night with her! The vets and other staff were amazing. Every time I called them with a question they were there to answer and were extremely reassuring. Thank you to Nicky and the other staff member who was working after Nicky (I’m sorry I forgot your name). You are amazing!
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Merlinda Gutsche on Google

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The whole team are amazing! From the bottom of my heart thank you so very much to doctors and staffs who dealt with me and my sick cat. I am very grateful for all the help I received, very kind, very caring and very compassionate people works in this veterinary hospital. I give you my 5 stars, YOU'RE THE BEST! Highly recommend.
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L on Google

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We brought our cat in during the Christmas holiday as he could not keep food down. We were not sure whether it was an emergency but phoned and received some advice from the front desk staff, who were excellent. Our cat is a bit of a demon at the vet's office as he gets very scared, so he was difficult to examine and had to be sedated. Thank you to the whole team, and Chey especially, for keeping our minds at ease while we waited. He was a low-priority case as he was stable and there were many more emergent cases coming in, but we were nervous nonetheless, and we appreciated the care, compassion, and patience of the whole team in dealing with our very scared little guy (who was, in the end, totally fine!). It was a long wait (which was to be expected in the circumstances, as all other vet offices were closed at the time), but we were very happy we came. Thank you very much for putting our minds at ease.
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Shannon Lord on Google

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We had an emergency situation with one of our pooches a few days ago. I couldn't get through on the phone to our regular vet or the emergency vet line. I was told about completing the form on their website for intake. We ended up rushing our pup to the clinic and because I had completed the online form and said what time we would be arriving there was someone there waiting at the door for her! They have such a busy hospital and service the entire North of Vancouver Island. Yet everything was smooth and fast. The processes that they have in place to triage and streamline care are very effective and the vet she saw was incredible! All the staff were absolutely amazing and on the ball with every client that I saw. Everything from start to finish was smooth and easy during a really traumatic time. Our pup may not be here had things been handled differently. They are an incredible team! Communication was awesome, they were fast and very caring and though I was really worried about my dog being in strange hands they were beyond incredible with her. Highly recommend them for any emergency and totally fill out the intake form online. Such a great and effective process. I cannot say enough positive about the team! Thank you for everything you guys do every day <3
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Sara Dobbyn on Google

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My cat has been here multiple times and has been in the hands of multiple doctors- every time has been smooth and effective. Staff is always very happy to educate, answer any questions you may have, and keep you well informed about what's taking place. All staff are well trained in handling stressful situations and always give their best for our animals. Very happy with the services provided :)
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Becky Henriques on Google

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Can’t thank them enough! I took my very anxious pup there today because his nail was broken in half and they were amazing. They were quick, and I can only assume patient and kind towards him. He’s now passed out on our couch most definitely thanks to all of you. Thank you for taking such great care of my pup, and for not treating him any differently for being a pitbull β™₯️

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