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Aniia K on Google

Everyone at the post office is friendly now all the mean employees are gone. The guys are awesome and always willing to help. Thank you guys !
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Tracey Rewerts on Google

Last week I received a mailer (see photo) that said there will be extended holiday hours beginning today. Arrived with a a load of parcels at 5:30 pm TODAY everything was locked tight. Why place these in the mailbox if the hours are not extended? I don't want to give ANY starts but apparently you must give a star to post. This is not a REAL star zero starts given.
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Kris LaCourse on Google

This post office received my sons Christmas parcel on December 12th. It is still sitting there UNSCANNED and he is still without Christmas presents almost a whole month later on his first Christmas away from home. I mailed the parcel one month ago from Ontario and it only took 5 days to reach Calgary, was put on a truck in Calgary and is now in some back room Sitting on a shelf as someone cannot be bothered to do their job! I’m beyond upset! My son keeps getting the run around when he goes in. I see I’m not alone, other similar complaints! I know things are tough with Covid, but there is zero excuse for this. Get the packages scanned in so our kids can finally have their Christmas!!
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darnley nyirenda on Google

They should either: Advertise that they return any parcel with a Banff street address back to the sender OR Establish a place that parcels like this can be held so that this type of first-time mistake doesn’t devastate the recipient
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Rübezahl Mountain works on Google

New Policy which I am sure is Banff specific. Not only do they not deliver anything in the first place. They will return any package received, back to the sender if it has a street address, and not a PO box number. If it is within feet of its rightful owner, it will be sent back to Europe or china instead. 4 thumbs down.
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Amy Wiper on Google

I actually wish there was a 0 star. You have completely ruined Christmas . My daughter who lives in Banff is by herself without her Christmas gift because you have decided for the last 4 day to not put her parcel through which I’ve paid extra for expedited service. Her parcel has been there for 4 days. She went in to ask if there was any way they could look for it and was treated very ignorantly by the person working. Never using Canada Post again. Thank you for ruining Christmas for my daughter Scrooge. As long as you and your family have a good Christmas who cares about any one else!
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Rob E on Google

Definitely the most chaotic post office I’ve ever heard of. Only go here if you must. Their hours fluctuate by the week, seriously, you can never know if they will actually be open during business hours. Always allow 30-40 minutes for the inevitable line. I live here and must have a PO Box but never bother dealing with a human there, better off going to Canmore.
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Angela McGuire on Google

Have lived in this town for over 30 years and have had the same address for over 30 years, a parcel I purchased was delivered to the post office, they returned and told me my street address was undeliverable even though I asked how to get it 15 minutes after I received the email it was undeliverable and was returned back to where it came from. Now out of my purchase and and they could care less, this situation could have been easily resolved and I am not the only one this has happened to, it's becoming ridiculous to have any dealings with Canada post.

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