Burgess Plumbing Heating & Electrical Co Ltd

Name: Burgess Plumbing Heating & Electrical Co Ltd
Address: 300 Industrial Rd, 100 Mile House, BC V0K 2E0, Canada, K, Canada

3.7/5 ★ based on 8 reviews

Contact Burgess Plumbing Heating & Electrical Co Ltd

Address :	300 Industrial Rd, 100 Mile House, BC V0K 2E0, Canada
Phone :	📞 +98
Categories :	Plumber , Heating contractor , Electrician , Fire protection equipment supplier ,
City :	K

300 Industrial Rd, 100 Mile House, BC V0K 2E0, Canada

Best Heating contractor in Canada

P	Pam Mak on Google ★ ★ ★ ★ ★ I came into the store and wanted information and prices on a gas fireplace to replace ours which had just broken. Talked to Angela who said she couldn't provide prices without doing some research. So I left the measurements and waited for her call. 3 weeks later I had heard nothing so called her back., thinking perhaps my phone number had been lost. Nope, she was "really busy" and hadn't gotten to it yet. Needless to say, I bought our fireplace elsewhere. But it makes me laugh when I hear them advertising on the radio.
E	Edward Cote on Google ★ ★ ★ ★ ★ i called 4 contractors to get an estimate to install a hot water heater,furnace and a/c.3 responded same day.burgess? i believe it was on day 3.first fail.if i needed emergency service i wait 3 days for a response? the service (coordinator? )offered me 2 alternate days to come,both didn't work for me.maybe because i already scheduled with companies that actually want my business.he didn't even try to work with me to schedule an estimate. these 2 days,take it or leave it.pass
T	Tanner VanStraaten on Google ★ ★ ★ ★ ★ No service after the sale. Had a hot water tank installed in rental house and it leaked right off the get go into my flooring. They came out to fix it that day which was nice. Then i get the wrong bill, once i had that fixed they try charging me the whole amount for the install. Been trying to talk to a manger for 3 months to have this sorted out and nothing but broken promises. Would go into the store but i live in a dofferent town now. Needless to say this has no been a good experience at all and i WILL NOT do business with this company again. I have heard many similar stories from friends and other people around town as well
M	Mel Torgerson on Google ★ ★ ★ ★ ★ Chris arrived at our house to conduct a WETT inspection. He was very pleasant and very informative. We need more people like Chris out there!
G	Georg von Aschwege on Google ★ ★ ★ ★ ★ When ever I need plumbing or electrical things it is the only place to go. 99.99%of the time they will have what you need.
G	Graham Gardner-Clark on Google ★ ★ ★ ★ ★ I could not get an accurate quote for a WETT inspection so was very surprised at how expensive it was and all the additional charges Burgess applied. I was charged for the inspection plus the time on site to perform the inspection plus the time to perform the previous visit assessment of the stove and chimney, which I naively thought would be free, plus travel mileage for both trips, plus some sundry admin charge. I did query some of the charges but that's just the way they do business. Given I had to take two separate days off work to accommodate their schedule and how long you have to wait to get anything from them I guess you're just glad the work was actually done. On a positive note though, the inspector was great and provided lots of valuable information.
M	Magic Cloth on Google ★ ★ ★ ★ ★ Same issue as previous review. Billing charges exceptionally high for 45 min of assessment over $500 in charges no parts no repairs done
L	Liam Mostrenko on Google ★ ★ ★ ★ ★ DO NOT USE THIS COMPANY They completely ripped us off. We a small job done in our bathroom and they used it as a cash cow! Charged over double the labor of what it should have been. When I called to discuss their answer was" We think it was more than fair and have discussed it and that's that" Completely and utterly disappointed in the cost, response and lack of understanding of what things should be. They spoke to me like I had no understanding of the job or industry when in fact I very much do. I know we are in crazy times in the world, but this is an example of a company takes advantage of clients with no regard for customers cost. I strongly encourage anyone looking for any work to avoid this company 100%.