Budget Truck Rental - Saskatoon

We rented Car on Sunday around 12noon and we dropped it in the evening around 7pm same day. We accidentally forgot to put gas, so we called at 8am Monday morning and asked staff that we can put Gas on it. She was dishonest and said oh we have to charge you $150, which is brutal just for the Gas. According to the agreement we could hold car till 12noon Monday. NEVER EVER going back.

Excellent, fuel-efficient car. I wish there had been an operator's manual so I could read and figure out how some of the electronics worked and how to adjust the tilt of the steering column. We eventually found out how to operate things by trial and error. When I first arrived in the office to pick up the car there was no one at the front desk for 5 or 10 minutes while I waited and I had no bell to ring to find out if someone could help me. Overall I am very satisfied with my car rental at Budget.

Good price for good vehicle with unlimited mileage. My only complaint would be I wish u would rent only higher trim models as its a treat to get to drive a newer vehicle with more comfort options.

Picked up the car and it was filthy! Was not cleaned outside or, especially during a pandemic, inside. Drink remnants from the previous driver still spilt on the console. Dirty socks balled up in the glove box and a layer of dirt on everything. The steering was covered with a wrap to try to create the illusion that the car had been cleaned but was disgusting. We have never been so disappointed.!

Our train ? to Saskatoon was late, we messed our pickup time by a day. No problem, a phone call to let them know. Also a great way to test drive is vehicle, we had a VW Atlas, put about 600 km on it it 7 days. It served its purpose well but I wouldn't buy one.

The check in was quick and easy. The car was cleaned and sanitized. The vehicle we rented was great on gas. Also, when my family and I decided to extend our trip an extra 2 days the staff were extremely helpful. Thank you.

Fast, friendly service. The car was ready to go when we got there which isn't always the case when renting from other car rental businesses. Also, we got a crack in the windshield on our way home from our trip and budget made it easy to make the claim with our credit card company

I picked up my car and first impressions were not good. The car had not been properly cleaned which did not impressed me especially during COVID-19. That evening I checked my credit card and I noticed a payment of $850 odd dollars had been billed to my credit card from budget. I immediately called the office first thing in the morning and asked about this as I only signed for $685. The lady told me it wasn't her it was the computer that did it. Was it somebody had to plug the numbers in the computer I don't understand. She said we always charge extra because there's always extra fees.The next day The tire pressure warning light came and I called the office and they told me not to worry about it because it was probably because it was hot out.. I told them I was concerned but would would check again first thing in the morning. The next morning I went outside started the car The warning light came on as well as an engine pressure warning light. I looked up what the what it meant in the owner's manual and it said do not drive vehicle. I immediately called the office and told them what was going on and her response to me was well it must be a faulty sensor so drive the car across town and we'll see what we can do. I told her I refuse to drive a vehicle with those warning lights on. After much debate she finally sent someone over with a different vehicle. Things look good until I took the vehicle on the highway. As soon as I hit 60 to 65 km/h it started shaking like a milkshake machine. Once again I immediately called the office. This time her response was there must be chunks of mud in the wheel wells and that I either needed to find a spray wand wash and do it myself or drive across town and wait until someone was able to do it for me. This was an absolute gong show from the start of the car rental to the end which was a week.