Brookfield Residential in Chappelle Gardens & Paisley

Tressa provided exceptional service for our over all experience with our new build with brookfield. Excited to move in as soon as it gets ready.

The best service experience, the sales team are warm and friendly, makes you feel fight at home, and meets all your needs just to make you happy and satisfied. I highly recommend them for home purchases.

We had exceptional Home Buying experience with Brookfield, Great customer service from both Sales & Service departments. Special thanks to Viktoria for her expert advise.

It was awesome working with Brookfield. Joffre and his team helped us find a home of our needs and within the time frame we had hoped for. Thanks Joffre. Paisley is a beautiful community and we are proud owners of a house in this neighborhood. Brookfield was professional in their approach and from purchase to moving in was a delightful experience with them walking us thru each step.

Brookfield residential is the builder of our home. We were very excited to be investing in a new build and we had hoped Brookfield would provide quality services, professional workmanship, and an amazing neighbourhood for us. In stead we were given a home with consistent issues arising. For the first 6 months we had trades coming in every other week to fix flaws and quality control issues that they had not bothered to check for or address before we took possession. After settling in our house, our 1 year warranty was coming up. Instead of providing us with a guide or checklist in order to look over all areas that would no longer be covered by warranty, we were told to just “look around” and after the warranty expired we found issues that we wouldn’t have found sooner, had we known to look. On top of this the trade workers at Brookfield are as unprofessional as they get. While out with our dog, a worker was walking behind us, quickly gaining on us in a helmet, and carry large materials. He was scaring my dog who became frozen, refusing to move, barking for this man to back off. After asking him multiple times to stop walking and give us space so I could move my dog. He said he was in a rush and to make him move. After telling him again I couldn’t move him until we got more that 1 meter for space, the guy proceeded to swear at me and tell me he had places to be. This level unprofessional attitude was not expected and completely surprising. Instead of living in a happy, friendly neighbourhood, we will constantly be in this sad neighbourhood with a pitiful excuse for a okay ground. Constantly scared and worried about how the trade workers will treat us, and also wonder when our house will just fall apart. Brookfield will always be a regret for us. If you are thinking of choosing them as your home building, please go with Excel or any of the other builders in the area. Anything is better than Brookfield.

Had the pleasure of dealing with Tressa at the Brookfield showroom. She was very attentive and very knowledgeable about the products they offered. She was quick to answer any questions we had. If you are looking to build with Brookfield homes, Tressa is your go to!

Very helpful and attentive service. I really felt like all of my needs were met without feeling pressured into something before I was totally sure about it. Highly recommend to anyone that is looking purchase. A really great team to work with.

Amazing experience with Brookfield Residential. Especially, the great service, professionalism and responsiveness by Viktoria. Thanks for making things easy for us and having the patience / time to walk through all the details as a first time buyer in Alberta (answering all our crazy questions). Thank You.