BMO Bank of Montreal

2.1/5 based on 8 reviews

Contact BMO Bank of Montreal


99 Boulevard De I'hôpital, Gatineau, Quebec J8T 7V1, Canada
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J V on Google

Worst service of any bank I have ever been a customer of. They caused so many issues for us, we had to return 3 times in one day to get a debit card since they kept making errors. AVOID THIS BRANCH
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Andrew Di Manno on Google

The people working here are incompetent go elsewhere to service your banking needs
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Kaija Grasis on Google

We got our mortgage with BMO through this branch. We have had so many problems due to errors on the side of the bank. Yet, it has been up to my husband and I to fix the problems. They caused issues with the notary, had us drive to the bank twice to give them cheques because of their screw-up, gave us documentation in French - when my husband has only spoken to them in English and not answered our emails unless we asked to speak to management. I cannot stress enough how one should choose a different bank to get their mortgage. I am incredibly disappointed we're locked in for five years with them. Edit - two weeks later - while BMO commented on my review, as you can see, they never responded to the email I sent to the address indicated. This highlights everything I said above.
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Caro A. on Google

Wait time is always long and not enough cashiers. Doesn’t matter which time of the day it is.
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Frank D on Google

They have been there for me always. People don't realize that these ( front line) workers are here for us. The Doctors and nurses yes....the grocery store clerks yes....why not the bank tellers and bank managers? I think we've all lost the capability to recognize just how much we need each other. BMO IS HERE TO HELP!
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Marie-France Hetu on Google

No matter what time of day I come to this branch the line up is really long, tellers are few and slow, which means the wait time time is 20 to 30 min. on average. Absolutely unacceptable!
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Mitch Lacroix. on Google

Slow bad service overall bad experiences and that's almost like that to any bmo bank they really are bad...
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Stef Jos on Google

Was told we don't cash quebec government checks lol where's montreal from France.... Law states You have the right to cash your Government of Canada cheque at any bank for free, even if you’re not a customer. Why was I escorted out of your bank. After showing proof to Manger he said not at my bank. I didn't know I was going to someone's private bank did you?

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