Big Auto Parts

If I could put no stars I would. I attempted to purchase a vehicle from this location. i made it clear that any repairs that needed to be done should be done no matter the cost. as well as i wanted the vehicle to have the safety. the gentleman at this location pushed back the pick up date 3x. when i finally went to pick it up and gave it a once over, you can clearly see the work hadn’t been done right. i had no idea how he managed to get the safety done and he proceeded to mention to me that he had "a guy" to do the safety for him like it was some type of favor instead of an actual paid job. THE EMERGENCY BRAKE DID NOT EVEN WORK! On top of the other issue that was supposedly done (horrible quick patch up job) after looking the vehicle over and doing the safety check I realized it was not completed properly. I then asked for my money back which he refused stating that he had put money into fixing it and deserved to be paid for the work. After about half the day of dealing with him he did not want to return the money given. So I went back a third time to get my money back and he finally provided it me. then proceeded to just toss my credit card and receipt of the transaction on the counter towards me. It was not my fault that he lost out on a good amount of money for not completing the job properly. if you are bringing your vehicle to this location i will HIGHLY SUGGEST that you double and triple check that the work has been done to ensure that it has been properly repaired and not just a quick fix. i am lucky to be a daughter of a mechanic (who is retired) so i knew exactly what was going on. GOOD LUCK TO ANYONE WHO BRINGS THEIR CAR IN TO THIS PLACE.

I've been to many different shop and always over price or something else goes wrong with my car after leaving shop. Since I've been to Big Japanese I feel more relax knowing my car getting fixed and I won't be over changer. The seating area nice and bright with lots of seats. The people here are super friendly as well.This place was recommended by one my friend and I would definitely recommend this to everyone.

These guys sold me a damaged AC compressor which they bought from their supplier and refused to provide a refund. Apparently, the compressor was damaged by the supplier and they didn't check it upon delivery to their store. I am out $500. Beware and think twice

Mohammed is a reliable mechanic, He did good body work & repair work. He was honest and his Price was reasonable, I definitely recommend this place. Thank You for good job Mohammed and co-workers ?

Good mechanics! And decent prices on parts and service. Good customer service and organized shop.

Dont waste your time ! The two brother are money hungry and over price on used parts ! He told me for a used Infiniti headlights 600$ ! What a rip off

Nobody wants to take care of my car body but Mo. They did major safety relate body work and rust matter body work, which was amazing work & good price too. Also few mechanical jobs done perfectly. I really hope their business is going well in this pandemic so I can see them for long time.

If you ever need a part or repair for your car, I recommend Big Japanese Auto 100% they are very efficient with their work and trustworthy individuals! I had my engine, catalytic converter & O2 sensors replaced by them and they were very reasonable with pricing. I have an old car 2005 Honda Civic model and now it runs like new all thanks to them. Mohammed & all the other mechanic men in the shop are welcoming, kind, professional & very experienced. Thank you guys so much for all your for your services! I will continue coming to you for any of my cars needs. You guys were a big help when I needed it most. ? Come here if you want quality work & parts for your vehicle.