Benecaid Health Benefit Solutions Inc
2.8/5
★
based on 8 reviews
Contact Benecaid Health Benefit Solutions Inc
| Address : | 185 The West Mall #800, Etobicoke, ON M9C 5L5, Canada |
| Phone : | 📞 +87779778 |
| Website : | http://www.benecaid.com/ |
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| City : | C |
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Robert Widdowson on Google
★ ★ ★ ★ ★ I've been a client of Benecaid for more than a year now, and have been impressed their customer service. Also, they reimburse my costs, after I submit receipts, within days, without any hassles.
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Expo Impocanada on Google
★ ★ ★ ★ ★ Worst insurance company. Be aware they are not what they claim!!!
I keep paying them premiums for one and half year. For the first time submitted a claim for $250 for my son admitted to hospital.
At first, they denied on the stance that insurance of my spouse should pay first and then they will pay the remaining amount.When insurance company of my spouse paid $225 out of $250. They refused to pay thier share of rmaining $25 saying that they don't have funds in their reserve.
Very non professional. I wish if I can give them reviews in negative. Putting one star as I have to share my story.
We are lucky that our employer decided to switch to another insurance company.
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Megan Law on Google
★ ★ ★ ★ ★ Claims department is terrible. Submitting a claim is easy, whether it is except by their standards or not is the issue. Instead of requiring more information on the claim, they deny the claim. Their policies do not make sense. Companies put money into this insurance for their employees to do as they wish but still have so many restrictions and are never easy to gain access to our rightful insurance reimbursement. I should not have to dread about putting a claim through to my insurance, but this company makes every claim so difficult to process. I'll be happy if my employer switches.
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Yeshi Tenzin on Google
★ ★ ★ ★ ★ I tried to reach out to Benecaid customer care on June 16th 2021 for my account login issue. Promised that I would get response within 24-48 hrs. No response until now . Called up and told that I need to reach out to my HR for Benecaid account login issue. Completely poor customer care !
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Namrata Gupta on Google
★ ★ ★ ★ ★ Hi, I spoke with Customer Service Lead Mercy, she was well versed with the details and the information she was giving to me. She answered my queries in no time. I really appreciate the call we had Merci and you are the true asset to the company.
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Rida zaidi on Google
★ ★ ★ ★ ★ Worst company! the claims are never processed. When you call them they never pickup. Even if they do they have 0 clue. Never used my account once and it shows negative balance. This company is a joke.
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Mary Lough on Google
★ ★ ★ ★ ★ Long story short. My company has been with Benecaid for 10 years, the last 3 years, my account manager and her managment team has be horrible returning calls and totally ignoring your company needs. I finally took my business elsewhere. Benecaid doesnt care about their clients.
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Rap Scuttle on Google
★ ★ ★ ★ ★ My account went inactive instead of automatically renewing as it was supposed to. As a result, I have been unable to even view my coverage. I was also denied access to the tele-health service I am entitled to through their insurance program. They move at a snail's pace to resolve issues. Benecaid let me down when I needed them.
This 1-Star review was easily preventable, and is well deserved.
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