Allstate Insurance: Edmonton Calgary Trail Agency (Open Virtually Only) - Edmonton
3.9/5
★
based on 8 reviews
At Allstate, we know insurance isn’t one-size-fits-all. That’s why we build coverage that’s tailored just for you. Your local Allstate agent is here to answer your questions and guide you through your options, so you can get coverage that fits.
Contact Allstate Insurance: Edmonton Calgary Trail Agency (Open Virtually Only)
| Address : | 5474 Calgary Trail NW, Edmonton, AB T6H 4J8, Canada |
| Phone : | 📞 +87 |
| Postal code : | 6 |
| Website : | https://agents.allstate.ca/ab/edmonton/5474-calgary-trail-nw.html |
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| City : | H |
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Canova Pasticceria on Google
★ ★ ★ ★ ★ We have been dealing with Rebecca, and would recommend her service for car and home insurance. She is knowledgeable, and responds to requests quickly and efficiently. So glad we moved over our business to Allstate!
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Jim Clarke on Google
★ ★ ★ ★ ★ I initially left a less than favorable review, due to temporary issues that most likely was no one persons particular fault.
After speaking with Krystal the locations manager, I feel obligated to updated & change my rating.
Krystal & I discussed these issues and I feel compelled to report not only did the situation get resolved but I'll most likely have a much better day after chatting with her, she was so understanding & helpful and most importantly very pleasant to speak with.
Thank you Krystal for all your help regarding my situation. ?
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Jessica Wiebe on Google
★ ★ ★ ★ ★ The experience was great! Still going through the process but David is a great agent and makes everything go by very smoothly and simply, which makes life easy for busy people?Definitely recommend
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Lorie R on Google
★ ★ ★ ★ ★ I can’t say enough about the GREAT service I received after an accident I was in, with Allstate being really amazing with their help through the entire process! Accident, being hit from behind, happened on a Thursday. By the following Tuesday morning, I had my bumper repplaced, car seats replaced, and had my chiro and massage appointments booked for my whiplash. I was blown away!! This also included a rental from Enterprise as well during that time. Truly a seamless process and would HIGHLY recommend Allstate to anyone looking for a good insurance company!
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P L on Google
★ ★ ★ ★ ★ Worst customer experience ever. Silvia worked on my rental policy renewal. I provided a group code upon at renewal but she failed to apply it. A few weeks later I found this mistake, she said she need to contact someone to get it corrected and told me that she will get back to me in one or two days. However I waited for two months and no response. So two months later I called her again (she was not in the office) and leaved her a voice mail, but no call back either. And then another two weeks passed, today I called her again. She told me she received my voicemail but she think it's not her business to reach out to me. She said 'my duty is about new customers and evaluate new policies, if you have any questions you can talk to my manager'. I said if you promised to call me back you should at least let me know who I should speak to or how your team decided to address the issue. Then she hang up the phone, in a very rude way. I tried once to call her back after that, and it went directly to her voicemail.
At first the Allstate representative promised to reach back to me in two days. However I waited for months and eventually she tells me to talk to her manager and hang up my phone? That's the worst customer experience ever, can't believe it's truly happened.
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Wilson Leung on Google
★ ★ ★ ★ ★ Unfortunately they were not able to insure me due to my circumstances, but Alex G. went out of his way to recommend me a few insurers that could give me a quote. Other than being really thorough with explaining the insurance policies, and perils, he also offers some good advice when it comes to real estate investing. Very cool guy to talk to.
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Karina Lopez on Google
★ ★ ★ ★ ★ I want to thank the Allstate Edmonton Calgary Trail Agency team for such a wonderful service, attention, follow up and overall a great experience. It was so nice to have them by my side guiding me on what needed to be done. Thank you!
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saleem sheriff on Google
★ ★ ★ ★ ★ I would highly recommend Allstate Insurance. Very professional and quick service. David Carlton works here he helped me get a good deal for auto and home insurance. David is very kind and he was following up and keeping us up to date on every steps. Kudos to David and team for helping us get good deal. Highly recommended :)
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