All Elements Industries

We had our gas range hocked up. Stephan was on time, he was professional, extremely careful, polite, helpful and cheerful. Great service. I will use this company again.

I hate to rate this service as 3 and I still recommend the service to others but with a caveat. Make sure everything is complete and proper before final payment. We had a new furnace installed after a meeting where it was determined what we needed and what we signed on for. The furnace was installed but incomplete as there was no way to run the fan only in summer months. We were told that a third wire was needed and they would not put in the 3rd wire. I said if need be I would go under the manufactured home and pull the wire if that was the problem. They said no. Checked with a previous company we dealt with in Oliver and they said they would have put in the wire as it is part of the package. Checked with a local competitor company and they stated they would have put in the wire. Both were surprised AE did not do the hook up. We ordered and paid for a WiFi thermostat as that is what was recommended. A standard unit was installed instead. Called and they sent over a different thermostat. Not a wifi. Told the installer it was the wrong one, he argued it was but finally realized it was not. He said that is the one they sent and he could not change it. Called the office and advised that we still had not received the right one. Later on stopped at the office and stated we still had not received the correct thermostat. End result - no wifi thermostat. Its no big deal as this one works but the point is we paid for the better model and have never received it "and" have never heard back from them. Also stopped at the office with regards to wind noise from the exhaust stack. Never received a call about that either. We paid for a 10 year warranty. Makes me wonder if it will be any good if we run into a problem. So I feel this is basically a good company on the overall but recommend an amount of hold back on payment to insure you get what you pay for. Other than what I stated the recommended furnace has been excellent and the install was done in a timely manner.

Had an issue with my hvac. I contacted All elements and the "other" repair company in Creston as it is a busy time of year. The next morning All elements responded with a date and time they would be here. The other company (after leaving 3 messages) didnt respond for 5 days. The repair was already done! The service tech from All Elements showed up early, walked me through the repair, and gave me some great tips on how to keep my hvac running better in the future. The choice is simple. If you want the job done well and have a clear understanding of whats being done, go with All Elements. You wont be disappointed.

I had purchased a house, and was having difficulty getting the NG fireplace to work.Tristan and his assistant came out to fix the NG fireplace 1 week ago, twiddled a few wires, and it is still working! They also looked at my furnace and gave a few pointers.

Poor workmanship. AE installed the furnace on the house we recently purchased. There was a strong gas odor when we moved in and was there for months. After much investigation, thinking it was sewer gases, I had Tratech come in to find the leak. Multiple major leaks were found at various joints all of which were only finger tight. Technical safety was called and informed us that the installation did not meet minimum code requirements and msot likely was never leak tested after initial install. AE told us that the way it was installed is common practice for their company and there was no need for concern. One of the leaks was causing flare-ups in the furnace which burned out a component of the furnace requiring replacement. The other leaks were pumping raw fuel into our duct work for months, costing us hundreds in fuel and creating a near explosive atmosphere in our home. You should also note that AE had been to our house a few times for servicing and duct cleaning and did not fix their installation. If you want to waste a lot of money and put your family in jeopardy, then by all means, hire All Elements.

Seth and his apprentice showed up early and worked quickly to unplug our sink. They were both very polite and respectful and worked efficiently to get the job done.

Highly recommend All Elements! Kyle and his team were very professional, honest and great pricing compared to the competitors. His team went above and beyond on their service call, explaining along the way and ensuring we were happy with our new HVAC system.

Had issues with heat pump when buying house. It took 3 trips to fix a heat pump and still not fixed. Journeyman plumber hooked vent to furnace up wrong and had sewer gasses in our house. Had to call back to fix that, then called to get the heat pump working for the 4th time and talk to the owner he siliconed the vent drilled a hole with what looked like a rat in vent and left. Every plumber that was there left a mess behind too. I wasn't home when this all happened just the wife I tryed calling back and told the secretary it wasn't about a vent it was for the owner to talk to me about the heat pump left messages with her and on owners cell and then wouldn't answer or return calls. Wouldn't recommend them for anything. Worst first impression of a business in Creston.