All Africa Market

4.1/5 based on 8 reviews

Contact All Africa Market

Address :

6-411 McArthur Ave., Ottawa, ON K1K 1G7, Canada

Phone : 📞 +77
Categories :
City : K

6-411 McArthur Ave., Ottawa, ON K1K 1G7, Canada
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V on Google

Today, I called this store and a woman picked up, she cut me off abruptly as I was speaking, she sounded annoyed and began talking to a customer telling them a price, then she hung up on me. I called again and they dropped the call, I called back again and was forwarded to a loud fax machine type of noise... I called right back because I'm looking for something specific and I really wanted to know if they sell it, I've only been to that store twice, years ago but I purchased a lot of things and both times they were courteous and helpful to me... so I was hoping it was just a misunderstanding, she then picked up said hello a few times as I was clearly speaking loud enough for her to hear, then hung up on me again. I'm disappointed and don't understand why a business would treat a potential customer that way.
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Ruth S. on Google

I love this place. They always have what I need for my kitchen and they carry various African food items from various African countries making it more an international shopping store.
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Mio Ojo on Google

The workers there have no customer service, respect, sense of time, or organization. I’ve been there many times already and I refuse to go back! They don’t know where their own items are, they service others before me if they get the chance and I’ll be in a hurry and they’ll still choose to count their nickels over letting me tap my card for one item. Additionally, two cashiers will be sharing a cash register and one will be at the other cash register being useless. This store has some decent items but their workers are the main reason that I will NEVER go back.
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M Eritaibeth on Google

The customer service was superb. I was able to practice my french and got great advice about shedding the loads in my luggage via affordable local post when I exceeded all I planned to buy to take home to Halifax, Nova Scotia. I will definitely recommend as they have it all.
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Tanya Tafa on Google

I used Uber eats to buy from this store. Not only is their catalogue on Uber eats missing MANY items but they couldn’t even be bothered to help the shopper. He was very confused about what some of the items were being someone who is not African or Caribbean. They gave him such a hard time he ended up calling me to help him find things. Can you do your job people! They gave him INCORRECT products and even over charged me for many of them. I paid such high prices for very few things that I even questioned my bill! Uber was kind enough to give me Uber eats credits for my troubles. Dear All Africa market: Don’t take Uber eats as a chance to cheat and overcharge clients. I may have bought from you once but I won’t be recommending you to anyone or buying again. There are so many African stores in Ottawa that are great alternatives. You win in the short run by taking my money but you lose long term by doing bad business. Do better.
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Arcadius De Souza on Google

They are friendly staff and have the best variety of African food in one place. Their staff will often help me with my girlfriend for groceries with putting them in the car. And even tho this place is 23 min away from my house, it is Worth the drive. Recommended for any African as you can get food from your country.
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Arnold Jerry on Google

I wish I could rate 0 star. To avoid at all costs. I did make a purchase of more than $100 including 2 bags of smoked shrimp $9.99 each. While unpacking the box the next day, I noticed that just one bag has been packed. Called the store to let them know about it, and they were so arrogant and did consider me as a liar (why the hell should I attempt on stealing $9.99 after spending more than $100). No professionalism at all and no respect for customers. Moreover their prices are super expensive. Never ever I'll visit them again
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Astride Sarah on Google

I wish I could even give zero to this store. The man at the front desk is so unpleasant, he has zero customers service knowledge. The items in the store don’t even have price tag I had to go to him asking for the price and he would talk like am bothering him. Don’t go there. There are other africain grocery stores in Ottawa with nice people.

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