Alectra Utilities Corporation
1.6/5
★
based on 8 reviews
Contact Alectra Utilities Corporation
| Address : | 703 Hamilton Regional Rd 8, Stoney Creek, ON L8E 5J6, Canada |
| Phone : | 📞 +99 |
| Website : | http://www.alectrautilities.com/ |
| Categories : | |
| City : | E |
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Brian McGrath on Google
★ ★ ★ ★ ★ It's totally incredible how often the power goes off in Waterdown. I swear the icons on the microwave and stove clock reset buttons are worn off.
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Chris Hardy on Google
★ ★ ★ ★ ★ I would rate them ZERO stars if possible. 12 weeks to upgrade a residential home to 100amp service is flat out pathetic. Worst customer service EVER. I had to use twitter to finally get a response from them. PATHETIC!
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A on Google
★ ★ ★ ★ ★ The system the company has in place to report a power outage is very poor
Do not waste your time. Just wait till the final figure it out and check the website at least 15 minutes later for a eta on repair time
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S Stamenkovic on Google
★ ★ ★ ★ ★ Outage in the QEW to Lake Ontario between Winona Road and east of Fifty Road of Stoney Creek affecting 879 customers has been happening on regular basis and too often. All alectra does is communicate that they are investigating instead of fixing the core problem. This is simply unacceptable.
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Greg Macleod on Google
★ ★ ★ ★ ★ When you phone a public utility at 1pm, and advised offices closed working 9-4, Well I think someone left early. Great customer service ??...only give star because I want write review...terrible
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Mark Robson on Google
★ ★ ★ ★ ★ Paid my final bill on my old property only to be sent another notice more than a month later claiming I owe more money and they sent it to collections before giving me a chance to contact them, the letter was only printed 10 days before they tried putting a lien against my new home and it was sent by regular mail so how did they expect me to receive it in time.
They are crooks and I can't wait to be off-grid in my new home.
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Pina Del Monaco on Google
★ ★ ★ ★ ★ Wrong communication on outage. No power since 1130am snd now they state back on... still waiting for power on Dewitt RD. Someone needs to update information better
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Richard or Sidney on Google
★ ★ ★ ★ ★ [Corporate Gouging] we’re consistently charged monthly for delivery fees. The fee is usually a third of the monthly bill. These fees are ridiculous. What is exactly being delivered month over month? Just another opportunity to take advantage of consumers.
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