Alberta's Own Marketplace

Cute locally made products, horrible customer service! I was looking for some specific items for my daughter’s birthday while in Banff. I was referred here to find the items I wanted. We came to Canmore and specifically looked up this store. They had a sign on their doors still requesting masks. While at the door we asked the sales lady if masks were required as my husband forgot his in the car. They said yes in a very snappy tone. I ignored her tone and started looking in my purse for my mask. My husband didn’t have his so he told me he would wait outside. No big deal. Lots of stores still want masks and we completely understand and carry them for this reason. Then, while still standing in the doorway, and still looking for my mask, the lady snapped at me again demanding I put it on now. I told her I know. I was clearly looking in my purse for it. She gave me a very nasty look. I chopped it off to the fact that she was likely was getting backlash from some people over the mask thing and decided not to take it personally. Found my mask, put it on, went about my business. Found what I was looking for. Yay! I was so happy I forgot about the whole mask thing. A few minutes later a couple other ladies walked in. They also politely inquired about the stores mask preference and were also very rudely informed that they need masks. They said they didn’t have any and asked if the store had any disposable ones they could use. The store lady snapped at these poor ladies. I don’t recall exactly word for word everything she said, but it was the way she said it that was so awful. It was along the lines of “No, if you want a mask you can buy one like the sign says” There was a small table with masks in a bowl and a small sign with their price (about $5). These ladies have each other a look, turned around, and left. At this point I decided it was a bit much to treat every customer this way. I couldn’t support this store lady. I put my much wanted item back and left also. Very disappointed. My husband was outside of the store after the other ladies left. He did not hear what happened inside the store. When I came out he asked me what had happened because the ladies came out complaining about how rude the sales lady was. After 2 days wandering stores in the area we have seen many that are still requiring masks. Every single one of those stores was polite about it. We happily obliged to every stores request. I do understand that some people may be difficult about the mask thing still, but we were not and neither was the other group of ladies. Tone and facial expressions say more than words. I’d recommend working on these areas a bit.

The BEST shop I'm Canmore for locally made goods! The staff are absolutely amazing and the product selection is unique and made in Alberta. Can't say enough good things about Alberta's Own!

Alberta’s Own offers a great selection of handcrafted items. If you’re looking for something unique as a gift or a souvenir, look no further! From blankets to handmade soaps, there is something for anyone here. I’ve purchased gifts in-store and online, and both experiences were excellent.

I worked with Laura and the team for a few days to create two mystery boxes. They were thorough, tailored to each of them, and left the cutest note when I picked them up curbside. The quality of goods and the quality of service are beyond 5 stars. And the shop is supporting local Alberta’s businesses in this time (as the name suggests). These was amazing and heartfelt gifts and I really appreciate all the work the team put into this for me.

My Son received a gift of a beautiful blanket from his Sister. Delivered personally with a beautiful card for his birthday. He’s thrilled with the blanket, which is really colourful, comfy and warm. Also love the fact that for every blanket sold one gets donated to a charity. This is such a great way to buy a beautiful gift and give to someone needy at the same time. Couldn’t speak highly enough of the service from this wonderful shop

I am absolutely obsessed with Alberta's Own in Canmore !!! ? Laura and her team are an absolute pleasure and so very helpful. This store is a MUST destination in Canmore. Supporting local is very important to me and the collective of local vendors this shop has amassed is both impressive and heartwarming. I have bought many gifts here (and a few pieces for myself) as there are so many creative and unique collections. Absolutely love this shop ? !!

My mother and I went to Alberta’s own when we were in Canmore for Mother’s Day. We were greeted by very friendly staff and their lovely shop dog Hayes. My mother purchased a blanket and I did not. I spent the entire drive home thinking about this blanket so I knew I had to get one. I ordered it online and it arrived within 3 days, even though it was sold out when I ordered it. The staff here truly care and want their customers to enjoy the products they offer. I love that everything is made locally and a lot of great vendors are supported through purchases made here. Thank you for a wonderful experience! I am very happy with my new blanket. So worth it! Claire

Favourite store in the Valley!! The owner Laura is amazing as well as the rest of her staff. You are supporting local small businesses, and finding yourself great products and beautiful gifts!