Active Fire and Safety Services Ltd
3.9/5
★
based on 8 reviews
Contact Active Fire and Safety Services Ltd
| Address : | 12110 86 Ave, Surrey, BC V3W 3H7, Canada |
| Phone : | 📞 +99 |
| Website : | http://www.activefire.ca/ |
| Categories : | |
| City : | W |
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Thomas Chwilkowski on Google
★ ★ ★ ★ ★ Stay away
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rehema Tchaku on Google
★ ★ ★ ★ ★ Very quick and professional
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Gurjot Budwal on Google
★ ★ ★ ★ ★ quick fast friendly professional service !
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Cea H on Google
★ ★ ★ ★ ★ These people attended the strata, but plugged into our personal home electrical outlet without our knowledge or consent. They assumed that we weren't home so they could just steal power from whomever was around. We have filed a better business complaint and a WCB complaint but they just laugh it off. I would never recommend them as they have very poor customer service and follow through.
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Peter Anderson on Google
★ ★ ★ ★ ★ AFS was very quick to send out a technician for a dripping sprinkler head in our apartment (same-day response). Matthew (the technician) was friendly and efficient. Much appreciated.
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Brenda Liu on Google
★ ★ ★ ★ ★ My smoke/co alarm detector went off this morning. It made loud noise every 30 seconds which was unbearable. I called Active Fire & Safety and got help from Josh the agent. First he gave a quote to replace the unit. Because the noise became more and more annoying and unbearable he then helped and assisted me in removing the alarm and removing the battery by way of FaceTime. How brilliant is that! I must say I was very impressed with Josh. He’s very nice, calm, patient and helpful. His going out of his way to FaceTime me with guidance without even charging me was amazing. What a great experience!
I would recommend Josh to anyone who needs smoke/co alarms installed or replaced. I would give 10 stars if it’s available. Thank you very much Josh! You’re awesome! Active Fire & Safety should be happy and proud of having you working for them.
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Nate on Google
★ ★ ★ ★ ★ I needed a sprinkler repair in my suite, I sent a email and got a call from fred right away. He arranged a technician at my place the same day, the tech was professional and knowledgeable. The Tech really accomadated us finding a way to keep the water to suite on while the water to the sprinklers was turned off so the glue could dry. He was happy to arrange a early start the next morning to turn everything back on. They really worked around my schedule, so I didnt have to miss work. The bill was more than reasonable.
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Garth Hodgson on Google
★ ★ ★ ★ ★ Really poor customer service and communication. When they were servicing our building, one of the staff told my wife they were finished on our floor for the day. Then they still tested the whole building triggering the alarms in all units and waking our baby a second time. We would have gone out if they had have been direct and said there would still be more alarm tests. When I went and spoke to them, the staff member refused any responsibility and basically called my wife a liar.
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