Master Autobody Edmonton

Great Autobody shop, Curtis the owner is great to deal with and his employees are top notch. Very nice shop and would highly recommend to anyone.

Simply put- Very POOR service and workmanship I do not write reviews often but I did so in this case to warn fellow Edmontonians and potential clients to beware “caveat emptor” I experienced extreme appalling customer service from the "Owner" of Chipmaster Auto Paint Repair on 5820 90th St. His comments and actions were simply inexcusable and was the definition of horrible customer service and conduct. I called to voice my concerns to the Owner. After explaining to him my issues with the repair, he denied any responsibility of the poor repair and claimed they had already “rendered the service” and had repaired it correctly. He stated that he would not take the time to look at the repair but insisted that a “service” was provided and that I should be happy about it. I tried to explain to him that my concerns were warranted as I had brought the repair to 3 independent shops for their professional opinion (I even had business cards and names of the individuals I talked to). I calmly explained that the 3 shops confirmed the repair was done poorly and the results were worse than pre-fix. The Owner responded by hanging up the phone on me and proceeded to not answer my calls. I was shocked at the lack of tact. I drove my wife’s car to Chipmaster Auto Paint Repair and asked to speak with the Owner. The Owner continued to deny responsibility for the poor and permanent damage “repair” and refused to provide any solutions to rectify the issue. His demeanor was rude and disrespectful. A few of his inappropriate comments were: “take it to another shop to get it re-fixed, then I will refund your money…how much did you pay for the repair…. you took time off to complain for $42?” At one point in the conversation, I mentioned to him that this was the most offensive service I had ever experienced in any industry and in my lifetime. I let him know that I would likely document my experience through social media platforms. He responded with “then I’ll know your name and who you are”. Avoid this company at all cost. Do not be enticed with any Groupons or deals offered from Chipmaster Auto Paint Repair. They will not take ownership of their work and in return try to discredit your complaints when evident mistakes and poor workmanship occur. Their damage is much more costly to fix than the few dollars I was hoping to save by buying a Groupon deal. DC, “The guy that you hung up the phone on.”

Great service and work! They really took the time to answer all my questions and were willing to work with my damage I had... unlike other places that told me to replace it and pay and arm and a leg!

Great reliable service, quality work. Been here a couple times and they always help us out in a timely manner.

I brought my car to replace the windshield to Chipmaster 5820 90 Street Edmonton. I had the employee Ralf working on my car and I was absolutely in love with his detailed, clean and professional work. I recommend him to 2 of my friends and they replaced the windshield with him as well.

Kinda slow and not great communication, but I can honestly say the work was worth the wait

Had my windshield replaced today. The owner and staff we're nice and very professional. They're pretty busy as the shop was full so keep trying to call if there's no answer. I recommend going to them for glass replacement, and don't forget to check Groupon ;)

Curtis does good work, but is often pretty busy. He's honest about his prices and his timelines, and he doesn't overcharge.